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DEVICE PITSTOP: A Great Franchise Business

For a great franchise business, look no further than Device Pitstop. In a technology-based society, this franchise is a very important – and needed – business. Device Pitstop buys and sells high quality, gently-used smartphones, tablets, laptops, and desktops that are like new. In addition, the company does quality, guaranteed repairs. Device Pitstop also buys, sells, and repairs Apple products like iPhones, iPads, iMacs, and MacBooks.

Take a look at this article from BizBuySell – or our franchise information  – about how to get started in this great business for yourself…and remember, you don’t have to be an expert in technology to own a Device Pitstop. We offer solid training and unmatched support to get you going in your own business and to help you be successful! Source: BizBuySell

Device Pitstop logo

The Need: a business that “cashes-in” on the huge and growing mobile computing sector. It is a business that actually benefits from rapidly changing technology and the constant need for service and repairs. Mobile devices, smart phones, laptops and tablets are expensive for consumers to purchase as well as inconvenient and expensive to repair. You likely know people who have a device fail – or cracked a screen.

DEVICE PITSTOP

Device Pitstop® franchise stores re-sell high quality, certified, brand name used electronic devices of all kinds. We also have experienced technicians and parts on-hand to make speedy repairs with quick turnaround times. The stores have been designed for High volume with 4 technician repair stations in our store layout. We are not a one-man operation.

We have a proven system that delivers a rush of customers to your front door with high gross margins. We provide the tools and support you need to execute your vision and successfully run your Device Pitstop. We are the only brand to combine computer retail and repair under one roof. We have 4 potential income sources for our franchisees.

BENEFITS OF RESALE

The Very BEST Value – in this “new economy,” people are looking for ways to make their dollars go further – by shopping at Device Pitstop, they can get high-quality, name-brand electronics in great used or refurbished condition for the lowest possible cost…even lower if they bring in items to sell to us…think of it as a “trade-in.”

BENEFITS FOR OUR FRANCHISEES

Superior Gross Profit Margins (GPM) – traditional retailers are lucky to get a 25% GPM – Device Pitstop is currently running at about 60% GPM – so for every $1 in sales, traditional retailers have 25 cents left over to pay bills with, whereas Device Pitstop stores have about 60 cents…that’s a huge advantage.

BENEFITS FOR OUR CUSTOMERS

Device Pitstop in-store employee helping customer and boy make a purchase

  • Get paid now for your unused or broken Mobil devices – receive CASH-ON-THE SPOT
  • NO appointments needed – we buy all day, every day, right over-the-counter, up to 1 hour before closing.
  • NO consignment hassles
  • NO eBay hassles – NO giving away great items for free
  • Superior shopping experience
  • Superior quality of merchandise
  • Superior customer service
  • WOW!! Value pricing

WHY CHOOSE DEVICE PITSTOP

Proven Business Operating System-avoid years of trial & error -reduce costly mistakes -maximize the potential of this business much sooner -shorten your learning curve -stack the odds in your favor -How successful do you want to be?

Proprietary Point of Sale System-specifically designed for the RESALE of electronics-automated touch screen BUY Matrix with categories & brands built in -bar coded price tags & integrated high speed credit card processing for faster customer service and far less human errors -this is an inventory management/cash flow tool that really helps you to measure and manage your business to its fullest potential -truly one of our most potent “secret” recipes.

Full Comprehensive Training-we teach you the operating system so you can teach your managers and staff. Store Opening Assistance -we have proven vendors in place to get you the best pricing and great service on everything you need for store design & build-out…including furniture, fixtures, equipment, interior/exterior signage, credit card processing, and proprietary Point-Of-Sale system.

Device Pitstop technician working on a smartphone with small tools

Professional Advertising/Marketing Support-put your business on the map in a big way… even before your Grand Opening -professionally designed templates, materials and programs that can be customized to your business location, and promote your store on going -PRINT, TV, RADIO, WEB -present a professional face for your locally owned & operated business.

Ongoing Support-because our royalty is a % of your sales, our success is directly tied to your success. So we are very motivated to assist you in on-going support throughout the life of your business. We assign you a field-support person to be your “small business consultant” -they see what you see in the POS system reports and can be very helpful to you in spotting opportunities to make corrections or maximize results -they are in regular communication with you throughout the life of your business.

Financing & Business Planning-You will receive assistance in your preparation of a comprehensive business plan tailored specifically to the RESALE business model… and coaching on how to approach and speak with leaders. Most banks will want to see you put cash down equal to 25% to 35% of the total investment, and provide collateral assets of at least 50% of the amount you borrow. If needed, you can achieve financial qualification with the assistance of a financial partner or family member.

Device Pitstop store front with customers and employees inside

 

SERVICES WE OFFER!

In addition to providing ultra high-value products at affordable prices, Device Pitstop stores offer a full menu of repair options for its customers. Our Device Pitstop certified technicians completes all repairs in-house. We service laptops, desktops, smartphones, and tablets.

Repair options:

Laptop & Desktop Services

Device Pitstop employ handing customer cash in exchange for her smartphone that she just sold to Device Pitstop

  • General Diagnostics
  • System Optimization
  • DC jack repair
  • Operating system re-installs
  • Password removal
  • Data transfer and recovery
  • Hard drive upgrade/replacement
  • Memory upgrades
  • Key replacement
  • LCD/Screen replacement
  • Virus/spyware removal
  • Overheating/fan issues
  • Hinge repair

Smartphone & Tablet Services

  • Screen replacement
  • LCD replacement
  • Battery replacement
  • Charging port repair
  • Headphone jack repair
  • Data transfer and recovery

OUR IDEAL CANDIDATE

Device Pitstop employee handing customer and young boy cash for the iPod that they just sold to Device Pitstop

  • Someone who likes technology
  • Possesses strong business acumen
  • Possesses management experience
  • Strongly values customer service and customer relationships
  • Is looking for a proven system and willing to follow it
  • Does not need to know how to fix computers

FINANCIAL DETAILS

SEE INITIAL INVESTMENTS FOR MORE INFORMATION.

Ronald G. Olson

President

Ron Olson has been President and a Director of NTY Franchise Company since October 2006. Ron’s background included starting his career at Dayton’s Department Store, where he held many management positions. In 1977 he opened his own furniture store in Minnesota, which was a Drexel Heritage prototype store. In 1988 he co-founded Grow Biz International, now called Winmark. The first franchise rights that Olson purchased and started marketing was Play It Again Sports. Olson continued buying the Franchise rights for Once Upon A Child, Plato’s Closet, and Music Go Round. Today there over 1,000 Franchise locations.

Under NTY Franchise Company, the franchise rights were bought for Clothes Mentor and New Uses. In 2013 Olson bought Laptop Exchange and changed the name to Device Pitstop. In 2014 the company opened NTY Clothing Exchange and NTY Kids, now Children’s Orchard. There are currently 204 stores sold and 133 stores opened under the NTY Franchise umbrella.

Chad Olson

Chief Operations Officer

Chad Olson has been Chief Operations Officer of NTY Franchise Company since January 2007. From May 1994 to December 2006, he held various positions for Winmark Corporation (f/k/a Grow Biz International, Inc.), including Field Operations Manager for the Once Upon a Child concept from 1999 to 2002, and Regional Operations Manager for the Plato’s Closet concept from 2002 to 2006.

Sarah Primmer

Vice President of Finance & Human Resources

Sarah Primmer is the Vice President of Finance and Human Resources for NTY Franchise Company. She joined the company in January 2014. Prior to joining NTY, Sarah spent over 25 years as the controller and business manager of a local sales and marketing firm calling on Target stores.

Michael D. Smith

Vice President of Strategic Planning

Michael D. Smith has held numerous roles with NTY Franchise since 2010. He is currently the Vice President of Franchise Development and Strategic Planning. From December 2000 to July 2010, Michael held the position of Chief Executive Officer and Co-Founder of the franchise company Laptop Xchange. From June 1994 to December 2000, Michael held numerous roles within the Grow Biz International brands of Play It Again Sports and Computer Renaissance. These roles included Corporate Store Management, Field Operation Specialist, and Franchisee.

Jenny Mann

Vice President of Operations | Executive Director of IT

Jenny Mann is the Senior Vice President Clothes Mentor and Children’s Orchard. In February of 2024, Jenny took on her current role overseeing IT, Marketing and the e-commerce platforms for both brands. Prior to this, Jenny was the Director of Marketing for NTY Franchise Company since January 2013. Jenny started with the NTY Franchise Company in 2008 with Clothes Mentor and has held many roles, including; Store Manager, New Store Opener, and Regional Operations Manager. Before joining NTY Franchise Company, Jenny worked for Old Navy (Gap, Inc.) and Target in management roles.

Michelle Vaudrin

Senior Director of Operations

Michelle Vaudrin is the Senior Director of Operations for Clothes Mentor and Children’s Orchard. Prior to joining NTY Franchise Company in March 2016, she worked in leadership roles for Burlington, American Eagle and Macy’s. Michelle attended University of Wisconsin-Stout with a degree in Retail Merchandising and Business Administration. She brings extensive background in training of strategies, merchandising, customer service and multi-unit store operations to the team.

Ashley Huebner

Director of Marketing

Ashley Huebner oversees NTY Franchise Company’s marketing and advertising efforts to drive sales, build brand awareness and lead the planning on how to effectively market both brands. She leads creative initiatives for NTY Franchise Company, driving the brands’ vision in aesthetics, tone, and trends to elevate our brand position as a leader in the resale category. Ashley joined the Clothes Mentor team in March of 2015. Ashley has 8+ years of Graphic Design experience. Ashley holds a strong background in design, user experience, and a passion for creativity. She holds a BA degree in Advertising and Art.

Jessica Fix

Franchise Contract and Office Administrator

Jessica Fix is the Franchise Contracts and Office Administrator for NTY Franchise Company. She started with the company in January of 2018. Jessica works alongside the Franchise Development Team and provides office support to the headquarter office. She has 20 years in the franchise industry, previously working for Carlson Leisure Group/Travel Leaders Franchise Group in a variety of roles, such as Database Coordinator, Legal Contract Administrator, and Executive Assistant to the Franchise Sales Team.